Case Manager

Providence or Middletown, RI
Full Time
Family Stabilization Program
Entry Level

This position is eligible for American Rescue Plan Act (ARPA) funds which includes a one-time $750.00 sign-on bonus payable after the completion of 90 days of employment as well as a monthly stipend of up to $694.50 which is based upon the hours worked in the previous month. These funds are guaranteed through June 30, 2023.

Company Overview

At Child & Family, we hold two core beliefs. That individuals and communities thrive when supported by strong families and that a community works best when it accepts responsibility for all of its members. These beliefs influence everything we do and have guided our growth since we first opened our doors in 1866.

Job Summary

The Caseworker is to provide social service home-based services to individuals and families who are experiencing stress in coping with physical, emotional or social difficulties. Identify the needs and provide support as needed as well as matching the individual or family with appropriate services to promote and maintain families living together and work as a team with the Clinical Caseworkers, when clinically indicated. Respond to families in crisis throughout the area stipulated in the DCYF contract. Due to the nature of the workflow and level of responsibility this individual maintains a flexible schedule, which would include nights and weekends, alternating on-call duties are also assigned.

FLSA Status:  Exempt

Hours:  37.5 per week

Supervisory Responsibilities:  None

Responsibilities and Duties

  • Provide support to individuals and families who are in crisis and/or are unable to provide proper care and nurturance to their children.

  • Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs; Provide initial consultation to families to review the service planning process

  • Relate observations and impressions of clients' situations as determined necessary to coordinate services.  At other times it is expected that the Caseworker will exercise her/his own judgment to implement the social service plan most effectively.

  • Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.

  • Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.

  • Implement a specific service plan developed by DCYF, the family, and the EFSS Caseworker which is designed to improve behaviors and communication with and among family members; review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.         

  • Utilize home-based strength model to provide a wide range of assistance and resources to families in the process of reunification or to avoid separation.

  • Schedule and coordinate case conferences and meetings with service providers.

  • Provide training and support to parents and caregivers, including: 

    • Assist caregivers in development of formal and informal support systems through increasing awareness of available resources and assist in linking families with those supports

    • Encourage caregivers to make and keep appointments by identifying and eliminating barriers to transportation and/or by accompanying the parent to and from appointments

    • Aid families in establishing time management and stress reduction techniques

    • Assist parents in identifying their child's developmental needs

    • Improve parents’ child management skills through modeling, education, support and encouraging proper parental coping skills

    • Provide support through family mediation and teaching skills to help families resolve conflicts

    • Help conduct parenting classes appropriate for both families with young and adolescent children

    • Broaden parents’ knowledge of developmental stages appropriate for their children

Qualifications and Skills

  • Bachelor's Degree in Social Work or related field - will accept equivalent experience in child welfare services.
  • Knowledge of child and adolescent development, family dynamics, substance abuse, home management, parenting skills and crisis intervention.
  • Ability to relate to clients in a supportive, empathic manner, appreciation and respect for the difference and needs of others.
  • Thorough understanding of the stages of child development.
  • Prior experience in child welfare, parent education, home-based services, crisis intervention, work as a Family Support Worker, work with multi-problem families.  
  • Requires a valid driver’s license; CANTS, BCI and fingerprinting background check.

Benefits and Perks

All full-time and part-time employees are considered benefit eligible and are eligible for all Agency benefits. Temporary employees and employees scheduled to work less than 20 hours per week are considered not benefit eligible and are only eligible for paid time off under the Healthy and Safe Families and Workplaces Act and the 401(k) plan.

Offers of Employment

All offers of employment are contingent upon the successful and favorable completion of:

  • Rhode Island Bureau of Criminal Identification and Investigation (BCI)
  • National fingerprint check
  • Rhode Island Department of Children, Youth and Families (DCYF) Child Abuse and Neglect Tracking System (CANTS)
  • Tuberculosis test
  • COVID-19 vaccination
  • For positions that require driving to/from client meetings and/or driving clients:
    • Valid drivers license
    • Motor vehicle record
    • Vehicle registration
    • Proof of insurance
  • For positions within our Sandpipers program as required by the Rhode Island Department of Health:
    • 1 dose of Flu vaccine every year
    • 2 doses of MMR (measles, mumps, rubella) vaccine
    • 1 dose of Tdap (tetanus, diphtheria, pertussis) vaccine
    • 2 doses of Varicella (chickenpox) vaccine

Equal Employment Opportunity

Child & Family will not discriminate against any individual on the basis of race, color, religion, sex (including pregnancy, gender, gender identity, and sexual orientation), marital status, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other protected category under local, state or federal law. These protections extend to all management practices and decisions, including recruitment and hiring, performance evaluation and management systems, promotions, training, and career development programs. Consistent with these obligations, the Agency also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Affirmative Action

Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.

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