Case Manager
Newport, RI
Full Time
Residential Services
Entry Level
This position is eligible for American Rescue Plan Act (ARPA) funds which includes a one-time $750 sign-on bonus payable after the completion of 90 days of employment as well as a monthly stipend of up to $694.50 which is based upon the hours worked in the previous month for as long as the funds are guaranteed by the State.
About Your Team
Your team understands the impact of trauma and provides residents and their families with solutions for positive outcomes and permanence. Your team creates a sense of stability by providing a home-like and nurturing environment with daily experiences and life skills.
What You’ll Be Doing
You will provide appropriate role modeling in a trauma-informed therapeutic environment that promotes the physical, mental, and behavioral health of each resident and assists them in developing life skills. The Residential Services Case Manager works as a part of a collaborative trauma informed therapeutic team, establishing open communications and support among co-workers, and provides case management services support and advocacy for residents.
Your Main Priorities
While additional responsibilities are likely to arise on the job, you will primarily:
• Provides care coordination for all residents in the program related treatment team meetings, mental health, health, dental, and all necessary appointments.
• Participates in resident interviews, intakes, and schedules treatment team meetings for each individual.
• Communicates with stakeholders regarding resident updates and coordination of care.
• Documents all communication with providers in appropriate systems pertaining to status of resident and interactions.
• Understands short and long-term impacts of trauma and neglect to cultivate a trauma-informed environment.
• Collaborates as a member of the team of therapeutic staff in promotion of residential services philosophy and program protocols.
• Ensures active engagement in day-to-day structured and unstructured recreational activities, psychoeducational groups, regular resident house meetings, and life skills development and maintenance.
• Implements crisis intervention techniques in accordance with policies and procedures, and agency training; ensures appropriate interventions are used if needed.
• Maintains positive and professional interactions with program and community partners (i.e., parents, police departments, DCYF, child advocates, etc.).
• Responsible for transporting residents by agency vehicle in accordance with state and agency transportation policies.
Who You Are
Requirements, Skills & Abilities:
• Associate degree in social work, Human Services, or related field required; bachelor’s degree in social work, Human Services, or related field preferred.
• Minimum 6 months’ experience working with children and/or adolescents required; experience working in a group home setting preferred.
• Bilingual in Spanish preferred.
• Strong organizational, critical thinking and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Ability to communicate and effectively interact with a diverse population.
• Collaboration and teamwork.
• Must have a valid driver’s license, proof of auto insurance and car registration.
• Must authorize Child & Family to complete a motor vehicle records check.
• The ideal candidate will be required to meet all background checks and medical clearances required for the position.
Physical Requirements
Direct Service Staff (Travel as part of position):
This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues.
Travel Requirements
Statewide travel required.
Equal Employment Opportunity
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.
• Demonstrate the ability to successfully deliver culturally responsive services.
Affirmative Action
Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.
Culturally and Linguistically Appropriate Services
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experiences by marginalized communities such as BIPOC, people with disabilities LGBTQ+ communities and others.
o Demonstrate the ability to successfully deliver culturally responsive services.
About Your Team
Your team understands the impact of trauma and provides residents and their families with solutions for positive outcomes and permanence. Your team creates a sense of stability by providing a home-like and nurturing environment with daily experiences and life skills.
What You’ll Be Doing
You will provide appropriate role modeling in a trauma-informed therapeutic environment that promotes the physical, mental, and behavioral health of each resident and assists them in developing life skills. The Residential Services Case Manager works as a part of a collaborative trauma informed therapeutic team, establishing open communications and support among co-workers, and provides case management services support and advocacy for residents.
Your Main Priorities
While additional responsibilities are likely to arise on the job, you will primarily:
• Provides care coordination for all residents in the program related treatment team meetings, mental health, health, dental, and all necessary appointments.
• Participates in resident interviews, intakes, and schedules treatment team meetings for each individual.
• Communicates with stakeholders regarding resident updates and coordination of care.
• Documents all communication with providers in appropriate systems pertaining to status of resident and interactions.
• Understands short and long-term impacts of trauma and neglect to cultivate a trauma-informed environment.
• Collaborates as a member of the team of therapeutic staff in promotion of residential services philosophy and program protocols.
• Ensures active engagement in day-to-day structured and unstructured recreational activities, psychoeducational groups, regular resident house meetings, and life skills development and maintenance.
• Implements crisis intervention techniques in accordance with policies and procedures, and agency training; ensures appropriate interventions are used if needed.
• Maintains positive and professional interactions with program and community partners (i.e., parents, police departments, DCYF, child advocates, etc.).
• Responsible for transporting residents by agency vehicle in accordance with state and agency transportation policies.
Who You Are
Requirements, Skills & Abilities:
• Associate degree in social work, Human Services, or related field required; bachelor’s degree in social work, Human Services, or related field preferred.
• Minimum 6 months’ experience working with children and/or adolescents required; experience working in a group home setting preferred.
• Bilingual in Spanish preferred.
• Strong organizational, critical thinking and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Ability to communicate and effectively interact with a diverse population.
• Collaboration and teamwork.
• Must have a valid driver’s license, proof of auto insurance and car registration.
• Must authorize Child & Family to complete a motor vehicle records check.
• The ideal candidate will be required to meet all background checks and medical clearances required for the position.
Physical Requirements
Direct Service Staff (Travel as part of position):
This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues.
Travel Requirements
Statewide travel required.
Equal Employment Opportunity
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.
• Demonstrate the ability to successfully deliver culturally responsive services.
Affirmative Action
Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.
Culturally and Linguistically Appropriate Services
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experiences by marginalized communities such as BIPOC, people with disabilities LGBTQ+ communities and others.
o Demonstrate the ability to successfully deliver culturally responsive services.
Apply for this position
Required*